Tracking the cable guy
One day in 2001, Yuval Brisker was stuck at home, expecting a cable TV technician to arrive for a service call. First he waited. Then he waited some more. Brisker reflected that people all over the world were stuck in the same position, wasting hours without knowing when — or even if — a service person would show up.
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On February 5th, 2010, posted in: CNN - JOBS News, Career Advice, News by Business and financial news - CNNMoney.com
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